Privacy Policy

 
You consent to our Privacy Policy by making an online purchase, creating an account and/or subscribing to our newsletter.

By making an online purchase; you are granting consent to us retaining some personal data which you provide us with.
Such as your name, e-mail address, telephone numbers and addresses in order to process and deliver any orders you place.

By placing an order with us; you consent to your card/bank details being shared with our secure payment partner EuPlatesc so that your payment transaction is processed.
Similarly you consent to your telephone number, email address and shipping address being shared with our nominated couriers (SameDay, DHL, DPD ,FanCourier and/or UPS) and distribution facilities for fast track and/or international deliveries so that your order can be delivered, and you can be contacted by telephone on any matter regarding the status of your order(s).

We accept no liability on behalf of our payment partners, couriers or distribution facilities.

By creating a LAGOM account; you are granting consent to us retaining some personal data, which you provide us with. Such as your name, e-mail address, telephone numbers and addresses in order to process and deliver any orders you place

By subscribing to our newsletter; you are granting consent to us retaining some personal data which you provide us with, such as your name, e-mail address, location, date of birth and gender in order to keep you informed via newsletters and e-mails. We will never share your personal data with third parties without your consent.

When you subscribe to our newsletter you are agreeing to us contacting you via e-mail with details on new products, collections, features, sample sales, special offers, contests, events of interest and promotions.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link.

We collect information about site traffic, sales, wish lists and other commercial information which may be shared with our third party advertising platform in order to enhance your shopping experience.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so that we can consistently improve our site design to better meet our visitors’ needs.
 
 
Cookies
Please be aware that by agreeing to our Privacy Policy you are authorising our use of “cookies”.
Cookies are data files which are stored on your computer’s hard drive by your web browser, and are necessary in order for your movements to be tracked within websites.
Cookies allow us to see the contents of your shopping cart, previous purchases and to deliver content specific to your interests.

LAGOM do not advertise other brands/labels/organisations on our website, and therefore we do not have third party cookies.


Accessing, editing and deleting your personal data
If you need to update/edit your personal information, please visit the website and after logging into your account using the “Sign In” tab, your personal information will be made available for review and change.

You can also change, save or delete billing/delivery addresses. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. In line with GDPR regulations in place, you have the right to delete any information from your account at any time.

You can do this by logging into your account and deleting the contact details you keep on file. In order to fully close your account, please contact customercare@iamlafom.ro.

Please note that the right to be forgotten is only applicable to customers with no transaction history and we are unable to fully delete any past transactions and/or contact details associated with the transaction from our system.

Further Information
If you have any questions about our Privacy Policy, please contact us on customercare@iamlagom.ro